Ace Hardware Owners are part of the #1 distributor in convenience hardware (Home Channel News, September 2014) which results in a lowest cost of goods to their stores.
Ace Hardware was founded in 1924 from a small, but dedicated group of hardware store owners. It has grown into a flourishing network of over 4,300 locations in the U.S. and has presence in more than 60 countries.
While much has changed in the do-it-yourself industry over the last 90 years, Ace Hardware ownership still remains on top in customer satisfaction according to Business Week and ranked “Highest in Customer Satisfaction Among Home Improvement Stores Nine Years in a Row” (J.D. Power & Associates)*.
In 2014, Ace Hardware generated over $4.7 billion in wholesale sales and our retailers enjoyed the advantages of collective buying power at this volume by receiving lower cost of goods which builds the foundation for a more profitable store.
With Ace Hardware ownership you gain access to 14 warehouses across the United States with more than 75,000 SKUs, 11,000 of which are Ace private label items that offer retailers significant gross margin opportunities.
Every hardware store is unique and different techniques work for different retailers. The Ace Hardware team values that about our stores and has a regional field team that works with our retailers to help them generate more sales and profitability based on their individual strengths and opportunities. Watch these videos to learn more about Ace’s coolest stores.
*Ace Hardware received the highest numerical score among retail stores in the proprietary J.D. Power 2007-2015 Home Improvement Retail Store StudiesSM. The 2015 study is based on responses from 2,994 consumers measuring six stores and opinions of consumers who purchased a home improvement product or service within the previous 12 months. Proprietary study results are based on experiences and perceptions of consumers surveyed January-February 2015. Your experiences may vary. Visit jdpower.com.