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About Ace Hardware


Throughout it’s 90 year history, Ace Hardware stores have been known as the helpful place by both customers and communities.

As the #1 distributor in the convenience hardware industry (Home Channel News August, 2010), each store is independently owned and operated by local entrepreneurs who live in or near the communities they serve.

The vision of Ace Hardware and its owners is to be the best, most helpful hardware store on the planet.

Each day, we are committed to providing helpful and superior customer satisfaction in the communities we serve, revolutionize the independent segment of our industry, and be the #1 hardware distributor in the convenience hardware industry. We’re dedicated to the best provider of products, services and operating methods to convenience hardware retailers.

Advantages of Joining an Ace Hardware Co-op Versus a Franchise
We understand your business dreams are just that – your dreams. Joining a Cooperative (co-op) allows you to make the decisions that are right for your business. There are no royalty fees; you’re the owner. Ace is unlike any other business or franchise opportunity on the planet. In the co-op model the profits generated from our retailers are distributed back to our retail owners each year.

Today, there are more than 4,800 Ace Hardware Co-op stores in all 50 states, as well as stores in more than 60 countries internationally– a true world-class brand. Headquartered in Oak Brook, Illinois, Ace currently operates 14 distribution centers in the U.S. along with one in Shanghai, China which allows Ace to service its retailers with excellence.

Ace Hardware owners have access more than 75,000 products, ensuring your store will be stocked with the products needed to meet the needs of your customers and your community.

Ace Values

People
Ace Hardware is a customer-centered organization; Ace believes that all people are to be treated with respect and honesty. We also believe that our team members are our most valuable asset. We value the variety of skills, backgrounds, and experiences that our team members bring to work every day, and recognize that our strength and our competitive advantage comes from our people.

Integrity
Ace Hardware employees practice the highest ethical standards and honor our promises and commitments. We each take accountability for our actions. We communicate with each other honestly and with empathy.

Excellence
Ace’s culture encourages new ideas and finding better ways of working. We’re not afraid to take risks. Our team members strive to identify opportunities and solve problems while increasing our value to our customers.